All Systems Operational

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Scheduled Maintenance

Crypto - US - Scheduled UpdatesPlanned Maintenance

Schedule

June 6, 2025 9:30PM - 10:00PM EDT
June 7, 2025 1:30AM - 2:00AM UTC

Components

Crypto

Locations

US-GovCloud

Description

Cellebrite Crypto in the United States will undergo scheduled maintenance on Friday, 6 June 2025 at 9:30 PM US Eastern time. The maintenance window is expected to take up to 30 minutes, and services will be unavailable.
Cellebrite Premium as a Service and Cellebrite Inseyets - US - Scheduled UpdatesPlanned Maintenance

Schedule

June 6, 2025 9:30PM - 10:00PM EDT
June 7, 2025 1:30AM - 2:00AM UTC

Components

Inseyets, Premium as a Service

Locations

US-GovCloud

Description

Cellebrite Premium as a Service and Cellebrite Inseyets in the United States will undergo scheduled maintenance on Friday, 6 June 2025 at 9:30 PM US Eastern time. The maintenance window is expected to take up to 30 minutes, and services will be unavailable.
Cellebrite Premium as a Service and Cellebrite Inseyets - IL - Scheduled UpdatesPlanned Maintenance

Schedule

June 6, 2025 9:30PM - 10:00PM EDT
June 7, 2025 1:30AM - 2:00AM UTC

Components

Inseyets, Premium as a Service

Locations

Israel

Description

Cellebrite Premium as a Service and Cellebrite Inseyets in Israel will undergo scheduled maintenance on Saturday, 7 June 2025 at 4:30 AM IDT. The maintenance window is expected to take up to 30 minutes, and services will be unavailable.

Crypto




Operational

Endpoint Inspector




Operational

Endpoint Mobile Now




Operational

Guardian Pro




Operational

Guardian Collaborate




Operational

Inseyets




Operational

Premium as a Service




Operational

Smart Search




Operational

External Services

AWS EC2

AWS Route 53

AWS S3

Status.io

Locations

History (Last 7 days)

Guardian Collaborate / Guardian Pro - US - Scheduled UpdatesPlanned Maintenance

Description

Cellebrite Guardian Collaborate / Guardian Pro in the United States will undergo scheduled maintenance on Wednesday, 21 May 2025 at 6:00 AM US Eastern time. The update window is expected to take up to 2 hours and intermittent downtime is expected.


Components

Guardian Pro, Guardian Collaborate


Locations

US-GovCloud


Schedule

May 21, 2025 6:00AM - May 21, 2025 8:00AM EDT
May 21, 2025 10:00AM - May 21, 2025 12:00PM UTC


May 21, 2025 6:00AM EDT
May 21, 2025 10:00AM UTC
[Update] Scheduled maintenance is starting.

May 21, 2025 8:00AM EDT
May 21, 2025 12:00PM UTC
[Update] Scheduled maintenance is complete.
Guardian Collaborate / Guardian Pro - AU - Scheduled UpdatesPlanned Maintenance

Description

Cellebrite Guardian Collaborate / Guardian Pro in Australia will undergo scheduled maintenance on Wednesday, 21 May 2025 at 8:00 PM AEDT / 6:00 AM EST. The update window is expected to take up to an hour and intermittent downtime is expected.


Components

Guardian Pro, Guardian Collaborate


Locations

Australia


Schedule

May 21, 2025 6:00AM - May 21, 2025 8:00AM EDT
May 21, 2025 10:00AM - May 21, 2025 12:00PM UTC


May 21, 2025 6:00AM EDT
May 21, 2025 10:00AM UTC
[Update] Scheduled maintenance is starting.

May 21, 2025 8:00AM EDT
May 21, 2025 12:00PM UTC
[Update] Scheduled maintenance is complete.
Guardian Collaborate / Guardian Pro - BR - Scheduled UpdatesPlanned Maintenance

Description

Cellebrite Guardian Collaborate / Guardian Pro in Brazil will undergo scheduled maintenance on Tuesday, 20 May 2025 at 6:00 PM BRT / 5:00 PM US Eastern time. The update window is expected to take up to 1 hour and intermittent downtime is expected.


Components

Guardian Pro, Guardian Collaborate


Locations

Brazil


Schedule

May 20, 2025 5:00PM - May 20, 2025 6:00PM EDT
May 20, 2025 9:00PM - May 20, 2025 10:00PM UTC


May 20, 2025 5:00PM EDT
May 20, 2025 9:00PM UTC
[Update] Scheduled maintenance is starting.

May 20, 2025 6:00PM EDT
May 20, 2025 10:00PM UTC
[Update] Scheduled maintenance is complete.
Guardian Collaborate / Guardian Pro - UK - Scheduled UpdatesPlanned Maintenance

Description

Cellebrite Guardian Collaborate / Guardian Pro in the United Kingdom will undergo scheduled maintenance on Tuesday, 20 May 2025 at 20:00 UTC / 4:00 PM US Eastern time. The update window is expected to take up to 1 hour and intermittent downtime is expected.


Components

Guardian Pro, Guardian Collaborate


Locations

United Kingdom


Schedule

May 20, 2025 4:00PM - May 20, 2025 5:00PM EDT
May 20, 2025 8:00PM - May 20, 2025 9:00PM UTC


May 20, 2025 4:00PM EDT
May 20, 2025 8:00PM UTC
[Update] Scheduled maintenance is starting.

May 20, 2025 5:00PM EDT
May 20, 2025 9:00PM UTC
[Update] Scheduled maintenance is complete.
Cellebrite Premium as a Service and Cellebrite Inseyets - Potental down timePlanned Maintenance

Description

Cellebrite Premium as a Service and Cellebrite Inseyets may be unavailable for users outside of the United States Sunday, 18 May 2025 at 7:00 AM UTC for up to 30 minutes.


Components

Inseyets, Premium as a Service


Locations

Israel


Schedule

May 18, 2025 3:00AM - May 18, 2025 3:30AM EDT
May 18, 2025 7:00AM - May 18, 2025 7:30AM UTC


May 18, 2025 3:00AM EDT
May 18, 2025 7:00AM UTC
[Update] Scheduled maintenance is starting.

May 18, 2025 3:30AM EDT
May 18, 2025 7:30AM UTC
[Update] Scheduled maintenance is complete.
Guardian Guardian Pro - Issues with SMS OTPPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Guardian Pro


Locations

Australia, Brazil, United Kingdom, US-GovCloud



May 16, 2025 5:03PM EDT
May 16, 2025 9:03PM UTC
[Investigating] SMS One Time Passwords are not being sent to some users which is preventing their ability to login. The Cellebrite team is currently investigating and will report updates as more information is available.

May 16, 2025 5:15PM EDT
May 16, 2025 9:15PM UTC
[Identified] The team has identified the cause of the issue and is rolling out a fix. We're expecting the issue to be resolved in all environments within an hour.

May 16, 2025 6:18PM EDT
May 16, 2025 10:18PM UTC
[Monitoring] The issue has been resolved. We are monitoring the situation.

May 16, 2025 7:00PM EDT
May 16, 2025 11:00PM UTC
[Resolved] There have been no further SMS OTP issues. The issue is confirmed to be resolved.