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History (Last 7 days)

Guardian Pro (us-gov-east-1) - SMS Service IssuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Guardian Pro


Locations

US-GovCloud



July 14, 2025 4:11PM EDT
July 14, 2025 8:11PM UTC
[Investigating] Cellebrite Guardian Pro is currently experiencing an issue with SMS in the us-gov-east-1 region. Only users with SMS enabled will experience the issue. The Cellebrite team is currently investigating and will report updates as more information is available.

July 14, 2025 5:23PM EDT
July 14, 2025 9:23PM UTC
[Identified] We have identified the issue and are deploying a fix.

July 14, 2025 6:21PM EDT
July 14, 2025 10:21PM UTC
[Resolved] The issue has been resolved.